Legal Disclaimer


1. General Information

This Legal Disclaimer applies to the use of Dreltorin and its website, https://dreltorin.com.

Our website provides information about furniture and related home goods available to customers throughout the United States, including coffee tables, beds and bed frames, and sideboards.

This disclaimer explains the scope of website information, product representations, pricing, external links, website availability, and certain legal responsibilities.

It should be read together with our Terms of Service, Shipping Policy, Cancellation Policy, Return & Refund Policy, Privacy Policy, and other applicable website policies.

Nothing in this disclaimer overrides applicable consumer protection laws or limits rights that cannot legally be waived.

2. Website Content and Accuracy

We aim to provide clear, accurate, and up-to-date information to help customers make informed purchasing decisions.

Website content may include product descriptions, photographs, specifications, prices, availability, shipping information, customer service details, and shopping policies.

Although we take reasonable care when presenting this information, occasional inaccuracies may arise from administrative errors, technical issues, or updates to product information.

When we identify a material error, we will take reasonable steps to correct the information and address affected orders in accordance with applicable law.

We do not use this disclaimer to avoid responsibility for materially inaccurate product information, misleading representations, or obligations arising from confirmed orders.

If you notice information that appears incorrect or unclear, please contact customer service before placing an order or as soon as you become aware of the issue.

3. Product Descriptions and Images

Product descriptions and images are provided to help customers understand the appearance, features, and specifications of the furniture offered on our website.

We make reasonable efforts to present product information accurately.

However, certain visual differences may occur due to factors such as:

  • Screen brightness and display settings.
  • Differences in device color reproduction.
  • Lighting conditions when viewing product images.
  • The presentation of colors and textures in digital photographs.

Actual product colors may therefore appear slightly different from those shown on a particular screen.

Product dimensions, materials, construction details, and other important specifications should be reviewed on the applicable product page before purchase.

Any information concerning a product's material, dimensions, functionality, or other essential characteristics must accurately reflect the merchandise offered.

Minor differences in visual presentation do not excuse materially inaccurate descriptions, defective merchandise, or products that fail to conform to applicable legal requirements.

If an item arrives damaged, defective, incorrect, or materially different from its description, customers may request assistance under our Return & Refund Policy and applicable consumer protection laws.

4. Furniture Dimensions and Suitability

Furniture purchases often require careful consideration of available space, intended use, and product dimensions.

Before placing an order, we recommend that customers:

  • Review the dimensions and specifications provided on the product page.
  • Measure the intended placement area.
  • Consider doorways, stairways, hallways, and other access points.
  • Check whether the product is suitable for its intended purpose.
  • Review any applicable assembly, installation, or usage instructions.

These precautions can help reduce the likelihood of purchasing furniture that does not fit the intended space.

Customers should also consider the practical requirements of moving and positioning larger furniture items.

These recommendations do not relieve us of responsibility for inaccurate measurements, misleading specifications, or other product information that we are legally required to provide correctly.

5. Pricing and Product Availability

Product prices and availability may change as inventory, product offerings, and other business circumstances change.

We aim to display accurate pricing and availability information throughout the shopping process.

All product prices are displayed in U.S. dollars (USD).

Applicable taxes are included in displayed product prices, and applicable shipping charges are disclosed during checkout.

Occasionally, a product listing may contain an incorrect price, availability status, or other material detail.

If an error affects an order, we will review the circumstances and take appropriate action consistent with applicable law and our published policies.

We will not arbitrarily increase the price of an already confirmed order without an appropriate legal basis and any required customer agreement.

If an order cannot be fulfilled, we will provide any required notice, refund, or other remedy in accordance with applicable consumer protection requirements.

Nothing in this section permits misleading pricing practices or undisclosed charges.

6. Shipping and Order Fulfillment

We offer Standard Shipping throughout the United States, including all 50 states. International shipping is not available.

Our standard shipping arrangements include:

  • Order Processing: 1–3 business days.
  • Daily Processing Cutoff: 6:00 PM (Pacific Time).
  • Estimated Shipping Transit: 6–9 business days.
  • Estimated Total Delivery Time: 7–12 business days, including processing and transit.
  • Orders Below $160: $7.99 Standard Shipping.
  • Orders of $160 or More: Free Standard Shipping.

The free shipping threshold is calculated using the merchandise subtotal, excluding shipping charges.

Delivery estimates are provided to help customers plan their purchases. Actual delivery times may be affected by circumstances such as transportation disruptions, weather conditions, or other delivery-related events.

Estimated delivery periods are not unconditional guarantees of delivery on a particular date.

However, this disclaimer does not eliminate our obligations regarding order fulfillment, shipping delays, required customer notifications, refunds, or other remedies under applicable law, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.

If an order cannot be shipped within the applicable timeframe, we will address the situation in accordance with relevant legal requirements and our Shipping Policy.

For complete information about shipping charges, processing schedules, delivery estimates, and shipment-related concerns, please review our Shipping Policy.

7. Order Cancellations, Returns, and Refunds

Our Cancellation Policy and Return & Refund Policy explain the procedures and conditions for canceling orders, returning merchandise, and requesting refunds.

Order Cancellations

Customers may request cancellation of an order that has not yet shipped.

Eligible unshipped orders can be canceled for a full refund of the amount paid, including any shipping charges paid.

Once an order has shipped, it generally cannot be canceled directly. Customers may instead wait for delivery and follow the applicable return procedures.

Returns

Our general voluntary return period is 14 calendar days from the date the customer receives the merchandise.

We do not offer routine direct exchanges. Customers who wish to purchase a different item may follow the applicable return process and place a separate order.

Refunds

For eligible returned merchandise, refunds are initiated within 1–3 business days after the returned items have been received and verified.

Refunds are generally issued to the original payment method.

The time required for a refund to appear in a customer's account may vary depending on the relevant bank, card issuer, or payment service provider.

Damaged, Defective, or Incorrect Merchandise

If an item arrives damaged, defective, or incorrect, customers should contact customer service for assistance.

Available remedies will be determined in accordance with the circumstances, our Return & Refund Policy, and applicable law.

Reasonable necessary return shipping costs for confirmed product defects, shipping damage, or incorrect items will be covered by us where required under our policy or applicable law.

Nothing in this disclaimer restricts legally required remedies for defective, misrepresented, or incorrectly delivered merchandise.

8. Product Use and Safety

Furniture should be used in accordance with its intended purpose and any applicable product instructions.

For safe and appropriate use, customers should:

  • Review relevant product specifications before use.
  • Follow assembly or installation instructions when provided.
  • Observe any stated weight limits or usage restrictions.
  • Use appropriate care when moving or positioning furniture.
  • Follow applicable maintenance and safety guidance.
  • Secure or install furniture as instructed when necessary for safe use.

Improper assembly, unsuitable placement, or use outside a product's stated purpose may create safety risks.

These general recommendations do not replace product-specific instructions or applicable safety requirements.

We do not claim that every product carries a particular certification, includes specific installation accessories, or meets an unverified technical standard.

Nothing in this section excludes or limits liability for defective products, legally required product safety obligations, or personal injury and property damage claims where such exclusions are prohibited by law.

9. Third-Party Links and External Content

Our website may contain links to third-party websites or external resources when relevant to the information or services provided.

If such links are available, they are provided for convenience or informational purposes.

Third-party websites may maintain their own content, privacy practices, and terms of use.

We do not control every aspect of independently operated external websites and cannot guarantee the accuracy or continued availability of all third-party content.

The presence of a link does not automatically indicate an endorsement, partnership, or formal affiliation.

Customers should review the applicable terms and privacy notices before interacting with external websites.

This section does not exclude responsibility for our own representations, conduct, or obligations where liability is imposed by applicable law.

10. Intellectual Property

Website content, including original text, graphics, layouts, photographs, and other creative materials, may be protected by applicable copyright, trademark, and other intellectual property laws.

Rights in particular materials belong to their respective lawful owners.

Except as permitted by applicable law or authorized by the relevant rights holder, protected website materials should not be reproduced, distributed, modified, or commercially exploited without permission.

Product names, trademarks, logos, and other identifying materials belonging to third parties remain subject to the rights of their respective owners.

Nothing in this disclaimer represents that every image, trademark, or other element appearing on the website is exclusively owned by us.

This section does not restrict lawful uses permitted under applicable intellectual property laws.

11. Website Availability and Technical Issues

We aim to maintain a functional and accessible online shopping experience.

However, temporary interruptions may occur due to website maintenance, technical problems, network disruptions, or other circumstances affecting online services.

These interruptions may occasionally affect access to product pages, shopping carts, checkout functions, or other website features.

We cannot guarantee uninterrupted website access at all times.

If a technical issue affects an order, payment, or other transaction, we will review the circumstances and address applicable customer concerns in accordance with our published policies and relevant legal requirements.

Technical interruptions do not automatically relieve us of legally required responsibilities relating to confirmed orders, payments, refunds, or consumer protection.

Customers experiencing website or transaction difficulties may contact customer service for assistance.

12. Limitation of Liability

To the extent permitted by applicable law, certain responsibilities and liabilities associated with the use of our website may be subject to limitations established by applicable contractual terms and legal requirements.

Any such limitations must be interpreted consistently with applicable federal and state laws.

Nothing in this disclaimer excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, this disclaimer does not eliminate or improperly restrict liability for:

  • Fraud or intentional misconduct.
  • Gross negligence where liability cannot lawfully be excluded.
  • Defective or unsafe products where applicable product liability laws impose responsibility.
  • Materially misleading product descriptions or unlawful commercial practices.
  • Refunds or other remedies required under applicable consumer protection laws.
  • Other obligations or liabilities that cannot legally be waived or limited.

This disclaimer does not replace our obligations to provide accurate product information, honor applicable order commitments, or address legitimate consumer complaints.

13. Consumer Rights

Customers retain all rights and protections available under applicable United States federal and state laws.

Depending on the circumstances, these protections may include rights relating to:

  • Accurate and nonmisleading product information.
  • Transparent pricing and applicable charges.
  • Order fulfillment and legally required shipping notifications.
  • Refunds and remedies for qualifying order issues.
  • Defective, damaged, or incorrectly delivered merchandise.
  • Applicable product safety and liability requirements.
  • Other protections that cannot legally be waived.

Our voluntary 14-calendar-day return period is a store policy and should not be interpreted as a nationwide statutory cancellation right.

Applicable legal protections may provide additional rights or remedies beyond those described in our voluntary policies.

Nothing in this disclaimer requires customers to surrender rights provided by applicable law.

14. Applicable Law

This website primarily serves consumers in the United States.

Matters relating to website use, purchases, product information, and consumer transactions are subject to applicable United States federal and state laws.

The laws that apply to a particular matter may depend on the nature of the transaction, the customer's location, and other legally relevant circumstances.

Our contact address in Washington State does not, by itself, establish an exclusive court jurisdiction or eliminate consumer protections available under the laws of another applicable state.

Nothing in this disclaimer requires consumers to waive mandatory legal protections or submit disputes to a particular court where such a requirement would be unlawful.

15. Changes to This Disclaimer

We may revise this Legal Disclaimer to reflect changes in website operations, product information, business practices, or applicable legal requirements.

Updated versions will be made available through our website.

Changes will apply subject to applicable law and will not retroactively eliminate statutory rights or remedies that customers have already acquired.

We encourage visitors to review this page periodically for current information.

16. Contact Us

If you have questions about website information, product descriptions, order processing, shopping policies, or this Legal Disclaimer, please contact our customer service team.

Email: customer@dreltorin.com

Phone: +1 (509) 613-7284

Address: 1700 S 12th Ave, Yakima, WA 98902, United States

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (Pacific Time)

Shipping Coverage: Throughout the United States

Email is our preferred contact method for questions requiring order details, product information, or a written explanation.

We are committed to providing clear information about our furniture, shopping policies, and customer service procedures while respecting the rights and protections available to consumers under applicable law.